Sale!

ISTQB FOUNDATION – USABILITY TESTER COURSE + ISTQB EXAM

$2,900 $2,500

  • Pass Guarantee
  • ISTQB Exam Fee Included
  • GST Included
  • Training from ISTQB Certified Instructor
$
SKU: istqb-ctfl-ut Category: Tags: , , ,

This ISTQB Foundation – Usability Tester Certificate training course offers an introduction to the fundamentals of Software Performance Testing.  

Usability is the extent to which a software product can be used by specified users to achieve specified
goals with effectiveness, efficiency and satisfaction in a specified context of use [ISO 9241-210].
Usability testers should be aware that other definitions may be used in organizations

Business Objectives

  • Understand the basic concepts of usability and usability testing.

  • Identify and classify the severity of usability risks and potential accessibility violations in a given product at any stage of a development cycle.

  • Cite relevant standards for usability, user experience, and accessibility and verify their implementation in a given product.

  • Set up procedures so that stated usability, user experience and accessibility goals may be verified in practice for a given product.

  • Design and monitor the implementation of a test plan for achieving stated usability, user experience and accessibility goals.

  • Explain the rationale, process and results of usability, user experience and accessibility evaluations to non-specialist stakeholders.

Learning Objectives

  • Understand the concepts of usability, user experience and accessibility.

  • Understand the objectives of usability, user experience and accessibility evaluation.

  • Compare usability, user experience and accessibility evaluation.

  • Understand the three approaches to usability, user experience and accessibility evaluation: Usability review, usability testing and quantitative user surveys for satisfaction measurement.

  • Understand the differences between formative (qualitative) and summative (quantitative) usability evaluation.

  • Understand the key elements of human-centered evaluation.

  • Understand the human-centered design process.

  • Understand the usability evaluation approaches that work well in agile software development lifecycles.

  • Understand typical usability, user experience, and accessibility risks

  • Analyze a given project at the design or evaluation stage, and identify the types of usability risks that are likely to occur

  • Understand the general content and applicability of ISO usability standards and manufacturer guidelines to particular types of project/application

  • Understand the general content and applicability of ISO 9241-171 (Software Accessibility) and the Web Content Accessibility Guidelines (WCAG) 2.0 to particular types of project and applications

  • Understand the general content of accessibility legislation (UK Equality Act 2010 and Americans with Disabilities Act)

  • Understand usability review as a method for evaluating usability, user experience and accessibility

  • Understand the differences between informal usability review and expert usability review

  • Analyze the usability aspects of a software application using the usability review method “heuristic evaluation” according to a checklist provided in the syllabus

  • Understand the principal steps in the usability testing approach

  • Understand the content of a usability test plan

  • Understand the content of a usability test script

  • Define a simple usability test task for a given project

  • Understand considerations to be applied when deciding on a location for usability tests

  • Understand the advantages and disadvantages of a usability test lab

  • Understand the key activities in a usability test session

  • Understand the procedure to apply for analyzing findings from a usability test

  • Understand the classifications and ratings for usability findings

  • Review a usability test report for a given project

  • Understand how to overcome internal resistance to usability findings

  • Apply a given list of best practices to report and communicate results

  • Understand the quality control activities for a usability test

  • Understand the most frequent and serious mistakes in usability testing

  • Understand the purpose and approach adopted in user surveys

  • Understand the principal content and objectives of the public user questionnaires SUS, SUMI and WAMMI
    Select appropriate method(s) for verifying and validating usability, user experience and accessibility in a given project

  • Understand the principal tasks and responsibilities of the Usability Tester

  • Understand the principal tasks and responsibilities of the Moderator and the Note-Taker

Target Audiences

The Foundation Level Usability Testing qualification is aimed at people who have already achieved a Foundation point in their careers in software testing and wish to develop further their expertise in Usability Testing.

Prerequisites

Participants must have Core Foundation prior to being eligible for Agile Extension.

Course Contents

1. Basic Concepts
1.1 Fundamentals
1.1.1 Usability
1.1.2 User Experience Concepts
1.1.3 Accessibility
1.2 Evaluating Usability, User Experience and Accessibility
1.2.1 Usability Evaluation
1.2.2 User Experience Evaluation
1.2.3 Accessibility Evaluation
1.3 Usability Evaluation in Human-Centered Design
1.3.1 Usability Requirements
1.3.2 Agile Usability Evaluation
2. Risks in Usability, User Experience and Accessibility
2.1 Introduction.
2.2 Typical Risks
2.2.1 Usability Risks
2.2.2 User Experience Risks
2.2.3 Accessibility Risks
2.2.4 Project Risks
3. Usability and Accessibility Standards
3.1 Usability Standards and Manufacturer Guidelines
3.1.1 ISO Usability Standards
3.1.2 Manufacturer Guidelines
3.2 Accessibility Standards
3.2.1 ISO Standards
3.2.2 The Web Content Accessibility Guidelines (WCAG)
3.2.3 Accessibility Legislation
4. Usability Reviews
4.1 Introduction and Approach
4.1.1 Step-By-Step Approach to Usability Reviews
4.1.2 Risks and Challenges
4.2 Types of Usability Review
4.2.1 Informal Usability Review
4.2.2 Expert Usability Review
4.2.3 Heuristic Evaluation
5. Usability Testing
5.1 Introduction
5.2 Step-By-Step Approach to Usability Testing
5.3 Prepare Usability Test
5.3.1 Usability Test Plan
5.3.2 Usability Test Script
5.3.3 Usability Test Tasks
5.3.4 Test Location
5.3.5 Usability Test Lab
5.3.6 Pilot Usability Test Session
5.4 Conduct Usability Test Sessions
5.5 Analysis of Findings
5.6 Communicate Results and Findings
5.6.1 Results
5.6.2 Usability Findings
5.6.3 Selling Findings to Stakeholders
5.6.4 Usability Test Report
5.6.5 Best Practices in Usability Test Reporting
5.7 Quality Control of a Usability Test
5.8 Challenges and Frequent Mistakes
6. User Surveys
6.1 Introduction
6.2 Step-By-Step Approach to User Surveys
6.3 Standardized Questionnaires
7. Selecting Appropriate Methods
7.1 Criteria for Selecting a Method
7.1.1 Selecting a Usability Evaluation Method
7.1.2 Selecting a User Experience Evaluation Method
7.1.3 Selecting an Accessibility Evaluation Method
8. Summary of Roles and Responsibilities
8.1 Usability Tester
8.2 Moderator and Note-Taker

Exam Details

The Foundation Level Usability Testing exam is comprised of 40 multiple-choice questions, with a pass mark grade of 65% to be completed within 60 minutes. Participants that take the exam not in their spoken language, will receive additional 25% time, and will have 15 minutes more, or a total of 75 min.

Classroom Training

Dates Location Price Registration
Jan 17 ~ Jan 18
Auckland
$2,500

Closed

Feb 07 ~ Feb 08
Auckland
$2,500

Closed

Mar 07 ~ Mar 08
Auckland
$2,500
Apr 11 ~ Apr 12
Auckland
$2,500
May 09 ~ May 10
Auckland
$2,500
Jun 07 ~ Jun 08
Auckland
$2,500

We are able to offer this promise as we believe in the success of our delegates and we are confident that our experienced and best in class facilitators will get you through you exam, first time. However, if this is not the case, our PASS Guarantee means that if you do not pass the ISTQB exam first time, we will continue to support you and pay for you to resit the exam

Official ISTQB certification exam fee is included.

Our prices are included GST. No Hidden Cost!!

Our community provides more than 35,000 software testing related ebooks, articles and certification resources. ALL FREE (softwaretesters.net)

Join our community of 120,000 testers (softwaretesters.net)

We will provide numerous practice exams that are a great help in preparing for your ISTQB exam that covers the latest exam objectives.

350+ page comprehensive course manual.

Full catering is provided including morning tea, lunch afternoon tea.

You can take ISTQB exam at the end of course or you can choose the exam date at your own convenience.

Live Online Virtual Training (Instructor-Led)

Dates Location Price Registration
Jan 24 ~ Jan 25
Live Online
$2,500

Closed

Feb 14 ~ Feb 15
Live Online
$2,500

Closed

Mar 14 ~ Mar 15
Live Online
$2,500
Apr 18 ~ Apr 19
Live Online
$2,500
Mar 16 ~ Mar 17
Live Online
$2,500
Jun 14 ~ Jun 15
Live Online
$2,500

We are able to offer this promise as we believe in the success of our delegates and we are confident that our experienced and best in class facilitators will get you through you exam, first time. However, if this is not the case, our PASS Guarantee means that if you do not pass the ISTQB exam first time, we will continue to support you and pay for you to resit the exam

Official ISTQB certification exam fee is included.

Our prices are included GST. No Hidden Cost!!

Our community provides more than 35,000 software testing related ebooks, articles and certification resources. ALL FREE. (softwaretesters.net)

Join our community with 120,000 testers (softwaretesters.net)

We will provide numerous practice exams that are a great help in preparing for your ISTQB exam that covers the latest exam objectives.

350+ page comprehensive course manual.

You can take ISTQB exam at the end of course or you can choose the exam date at your own convenience.

In-House Training

Dates Location Why Price
Your Choice
At your place
Upskill your team with training delivered at a location

Included

Pass Guarantee

If you do not pass the ISTQB exam first time, we will continue to support you and pay for you to resit the exam

ISTQB Exam Fee Included

All our program includes Official ISTQB certification exam fee except online self-study.

No Hidden Cost : GST Included

All our program includes GST. No hidden cost.

Sample Exam

We will provide numerous practice exams that are a great help in preparing for your ISTQB exam that covers the latest exam objectives.

Course Manual

350+ page comprehensive course manual.

Study Resources (35,000+)

Our community provides more than 35,000 software testing related ebooks, articles and certification resources. All FREE. 120,000 testers are sharing each others.  (softwaretesters.net)

Flexible ISTQB Exam Date

You can take ISTQB exam at the end of course or you can choose the exam date at your own convenience.